Help center
Questions,
answered.
Everything you need to know about ordering from All-Miami, from instant wallpaper downloads to made-to-order apparel, shipping, returns and more.
01
Orders & payment
How do I place an order?
Browse a collection, open any piece, and tap Add to cart. When you're ready, open your cart and continue to checkout. You can mix wallpapers and apparel in the same order.
What payment methods do you accept?
We accept the payment methods below. You're shopping from Canada, so prices are shown and charged in CAD.
Can I shop in my local currency?
Yes. We sell in 32 countries and regions, and each one has prices in its own currency. You're shopping in Canada (CAD). Here's where we sell:
- Australia AUD
- Austria EUR
- Belgium EUR
- Bulgaria EUR
- Canada CAD
- Croatia EUR
- Cyprus EUR
- Czechia CZK
- Denmark DKK
- Estonia EUR
- Finland EUR
- France EUR
- Germany EUR
- Greece EUR
- Hungary HUF
- Ireland EUR
- Italy EUR
- Latvia EUR
- Lithuania EUR
- Luxembourg EUR
- Malta EUR
- Netherlands EUR
- New Zealand NZD
- Poland PLN
- Portugal EUR
- Romania RON
- Slovakia EUR
- Slovenia EUR
- Spain EUR
- Sweden SEK
- United Kingdom GBP
- United States USD
Is checkout secure?
Yes. Checkout is powered by Shopify and fully encrypted. We never see or store your card details.
Can I change or cancel my order?
Digital wallpapers are delivered right after checkout, so they can't be canceled. Apparel is made to order. Email support@all-miami.com as soon as possible, and if your item hasn't gone into production yet we'll update or cancel it for you.
Where do I enter a discount code?
Enter it in the discount field at checkout and the total updates right away. Want early access to drops and member offers? Join the drop list at the bottom of this page.
02
Digital wallpapers
What do I get with a wallpaper volume?
Each volume is a collectible drop of high-resolution digital artwork formatted for desktop and mobile screens. It's a digital product, so nothing physical is shipped. You get the files to download and keep.
How do I download my files?
A download link appears on your order confirmation page right after checkout, and we also email it to you. For the best quality, download on a computer, then move the files to your phone.
Which devices are supported?
Our artwork is made for modern desktop monitors, laptops and smartphones. Each product page lists the included formats and resolutions, so check it before you buy.
How do I set a wallpaper?
- iPhone: save the image to Photos, open it, tap Share, then choose "Use as Wallpaper."
- Android: open the image in Photos or Gallery, tap the menu, then "Set as wallpaper."
- Mac: System Settings → Wallpaper → Add Photo, then select the file.
- Windows: right-click the image and choose "Set as desktop background."
My download link isn't working. What now?
First check your spam or promotions folder for the delivery email. If the link has expired or won't open, email support@all-miami.com and we'll send you a fresh one.
Can I share or reuse the artwork?
Your purchase is licensed for personal use on your own devices. Please don't resell, redistribute or use the artwork commercially. Posting a screenshot of your setup is always welcome, so tag us.
03
Apparel
How does sizing run?
Our tees have a classic unisex fit that's true to size. Check the size chart on each product page and compare it with a tee you already own. For a relaxed, oversized look, go one size up.
Is apparel made to order?
Yes. Every piece is printed after you order, which cuts down on overstock and waste. It's also why apparel takes a little longer to reach you than our instant digital drops.
How should I care for my tee?
Turn it inside out, machine wash cold with similar colors, and tumble dry low or hang dry. Don't iron directly over the print. Your graphic will stay sharp for many summers.
04
Shipping & delivery
Do wallpapers ship?
No. Wallpapers are delivered digitally and instantly, with no shipping fees and no waiting.
How long does apparel take to arrive?
Production usually takes 2–5 business days, and then your order ships. Delivery time depends on your destination. You'll see shipping options and estimates at checkout.
Where do you ship, and how much does it cost?
We ship apparel to every country and region we sell in. The full list is under Orders & payment. Exact rates are calculated in your local currency at checkout once you enter your address, and you'll always see the full cost before you pay.
How do I track my order?
When your apparel ships, we email you a tracking link so you can follow it all the way to your door.
I ordered wallpapers and apparel together. How does that work?
Your wallpapers are ready to download right away, and your apparel follows separately once it's made and shipped. Both are listed in the same order confirmation.
05
Returns & exchanges
Can I return a digital wallpaper?
Because digital files can't be returned once they're downloaded, all wallpaper sales are final. If a file is corrupted or doesn't match its description, reach out and we'll fix it or replace it.
What if my apparel arrives damaged or misprinted?
We've got you. Email support@all-miami.com with your order number and a photo of the issue within 30 days of delivery, and we'll send a replacement at no cost.
Can I exchange for a different size?
Each piece is printed just for you, so we can't accept returns or exchanges for size or change of mind. Please check the size chart before ordering, and message us if you're between sizes. We're happy to help.
I entered the wrong shipping address.
Email support@all-miami.com right away. If the order hasn't shipped yet, we'll update the address for you.
06
Account & support
Do I need an account to order?
No. You can check out as a guest. Your downloads and order updates go to the email you enter at checkout, so double-check it.
How do I get in touch?
Please email support@all-miami.com for all inquiries.
Explore the store
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Still have questions?
Never miss a drop.
Join the list for early access to new volumes, apparel restocks and member-only offers. Need help? Email support@all-miami.com.